Customized Wool Dog Toys, Personalized Bone Toy
do you have any question？
By purchasing this toy you should understand the following:
These toys are not suitable for aggressive chewers. This toy is intended to be entertaining for pets who love to carry their toys around and/or enjoy a friendly game of toss & tug. No toy is indestructible. Know your pet. Be a good doggy friend by always supervising pets while they are playing with toys. We use non-toxic, eco friendly materials but as always, if any toy becomes critically damaged, broken, or torn apart, please dispose of toy responsibly.
Style: The Wool Binky Toy is a great toy for a game of toss or tug -o-war. 5" toy recommended for small dogs. 7" toy recommended for medium to large dogs.
Materials: Natural wool and cotton triple twisted rope. Child safe and pet safe colors.
Care Instructions: Cleaning: Do not machine wash. The wool toy is naturally anti-microbial, however, if cleaning is needed, we recommend wiping wool gently with damp cloth and lukewarm water. Do not use detergent.
It's play time! Have fun!
PROCESSING
It normally takes 4-5 business days to process your order. Please note that holidays & weekends are not included.
Orders involving personalization that includes logos, signatures, or graphics that need to be digitized require additional time.
SHIPPING
Shipment takes approximately 7 to 12 business days to reach destination countries.
Please note: Total Delivery Time = Processing Time + Shipping Time
Attention: More or less time may needed for different items.
Please wait patiently, order as soon as possible, delivery in time.
Eligible for return:
Wrong or damaged item.
Return within 10 days after delivery date.
Refund & Exchange issued within 5 business days.
Non-Returnable Items
1. Items outside the 10 days warranty time-frame.
2. Washed, worn, used or misused items.
3. Customer's error personalization information.
50% partial refund: Customer's address is not detailed, leading to the items be returned to us.
30% partial refund: The items has been delivered to its place, the customer did not receive it. Please contact the local post office . If still no result.
